Old back door was sticky and drafty, and we wanted a model that included blinds inside the glass in the door. Called for a consultation on a replacement, and they came to us with a mobile showcase containing samples of doors and hardware. Made our selection, agreed on a price, and paid 10% down. Said that availability of the materials from the manufacturer would determine the install schedule. Received a call within a reasonable amount of time as promised and set the installation schedule. Installers showed up on time, explained what they would do, and did a great job, with a minimum of mess, which they cleaned up afterward.
New door looks great and works great. Plan to use them again to replace our front door.